Sales policy

Effective Date: January 3, 2025

At Gridpariz, we strive to provide our customers with a seamless and enjoyable shopping experience. Our Sales Policy outlines the terms and conditions regarding the sale of products on our website. By placing an order with us, you agree to the following terms and conditions.

1. Product Availability

Stock Availability:
We make every effort to ensure that our products are available for purchase on our website. However, due to high demand, inventory levels may change frequently. In the event that a product is out of stock or unavailable after your purchase, we will notify you via email and either offer an alternative or issue a full refund.
Product Information:
We strive to provide accurate and up-to-date product descriptions, images, and pricing. However, errors may occasionally occur. If an error in product details or pricing is identified after your order is placed, we will contact you to correct the issue. You will have the option to either accept the corrected terms or cancel your order.

2. Pricing

Pricing:
All prices on our website are listed in US Dollars (USD) and are subject to change without notice. Prices include applicable taxes unless otherwise specified. Shipping costs are calculated separately at checkout based on the shipping method and destination.
Promotions and Discounts:
We may offer promotions, discounts, or special offers from time to time. These offers are valid only for the duration specified and cannot be applied to past orders or combined with other offers unless otherwise stated.

3. Order Processing

Order Confirmation:
Once your order is placed, you will receive an Order Confirmation email. This email serves as a receipt for your purchase and confirms that we have received your order.
Order Fulfillment:
After your payment is processed, we will begin fulfilling your order. You will receive a Shipping Confirmation email with tracking information once your order has shipped.
Order Cancellations:
Orders can be canceled within 24 hours of placement, provided the order has not already been processed or shipped. To request a cancellation, please contact our customer service team immediately at info@gridpariz.com.

4. Payment Methods

We accept the following payment methods:

Credit Cards:
Visa, MasterCard, American Express, and Discover.
Debit Cards:
Cards with a Visa or MasterCard logo.
PayPal:
You can use PayPal to complete your purchase securely.
Gift Cards:
We also accept gift cards issued by Gridpariz, if applicable.

Payments are processed securely through a third-party payment gateway. Your payment information is never stored on our servers.

5. Shipping and Delivery

Shipping Methods:
We offer various shipping methods for your convenience, including standard, expedited, and express shipping options. The shipping fee is calculated during the checkout process and is based on the weight, dimensions, and destination of your order.
Delivery Times:
Delivery times depend on your location and the shipping method selected. Once your order has shipped, you will receive a tracking number to monitor your delivery status. Estimated delivery times are provided during checkout.
Shipping Delays:
While we strive to fulfill orders promptly, shipping times may be affected by factors such as weather conditions, holidays, or issues with our shipping partners. If there is a delay in your order, we will notify you and do our best to resolve the situation.

6. Returns and Exchanges

We offer a 30-day return policy on most products, as outlined in our Refund and Returns Policy. If you are not satisfied with your purchase, you can return eligible items for a refund or exchange, provided they meet the return criteria.

7. Sales Tax

Sales tax will be applied to your order where required by law. The applicable sales tax rate will be calculated based on the shipping address and will be shown during the checkout process.

8. Customer Responsibilities

By placing an order, you agree to:

Provide accurate and complete information when making a purchase, including shipping and billing details.
Ensure that someone is available to receive the delivery at the shipping address provided.
Review your order before completing your purchase to ensure all information is correct.

9. Limitations of Liability

While we take every care to ensure the accuracy and availability of our products, Gridpariz is not responsible for:

Any loss, damage, or delay caused by third-party shipping carriers.
Incorrect pricing or product descriptions caused by errors or omissions.
Products that are damaged or lost after they are delivered to the shipping address.

10. Changes to the Sales Policy

We reserve the right to update, modify, or revise this Sales Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy regularly to stay informed about our terms and conditions.

11. Contact Us

If you have any questions or concerns regarding this Sales Policy, please don’t hesitate to contact us:

Email: info@gridpariz.com
Phone: (609) 698-4407
Address:
144 Schooner Ave,
Barnegat, New Jersey (NJ)